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Getting started
The essentials to install the kitchen device and get it running.
Installing on Android
- Install the Qhalix app on the tablet or phone that will stay fixed in the kitchen.
- Grant the permissions the app asks for (camera, storage) so it can attach photos to records.
- Open the app: it will ask for the device license key on first launch.
Installing on Windows
- Install the Qhalix app on the kitchen PC.
- Open the app: it will ask for the device license key on first launch.
First launch and license activation
- Enter the device license key (format qlx_live_…) you received when you signed up.
- The device is now activated: from here it works offline, and the network is only needed to renew the license.
- Create the first staff member with their 6-digit PIN to start logging records.
Generating the inspection report
- Open the reports section from the main menu.
- Choose the date range and the modules you want to include.
- Export the report: it's ready to show an inspector, even if the device is offline at that moment.
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